Questions
Common questions about biohazard cleanup
If yours isn't here, phone and ask it. A direct answer from a cleanup company beats anything on a web page.
Timing
When can cleanup start?
As soon as police and the coroner's investigator have released the property and a company can get there. You can phone earlier to line things up.
How long does a job take?
A contained area on a hard floor may take a few hours. Jobs with flooring or drywall removal run to a day or more. The company can only estimate after seeing it.
Is it worse to wait in summer?
Yes. Heat speeds odor and damage, in houses and in vehicles. Leave the air conditioning on and the room shut until someone comes.
Safety and privacy
Is the rest of the house safe to use?
Generally, as long as the affected room stays closed and nobody carries anything out of it. If odor has reached other rooms, tell the company.
What is done with the waste?
Contaminated material is sealed in marked containers and taken by the company for disposal as regulated waste. It doesn't go in your bin.
Will there be a marked truck outside?
Ask for an unmarked vehicle if that matters to you. Many companies offer it as a matter of course.
Do I have to tell a future buyer or tenant?
That is a legal question that depends on the facts. Ask a Nevada real estate agent or attorney before you list the property.
Responsibility and cost
Who is responsible for arranging cleanup?
The owner or occupier of the property. Police, the coroner and the county don't do it.
What decides the price?
The size of the area, the materials affected, how much has to be removed and disposed of, and how long it has been. Who pays for cleanup explains the rest.
Is there any public help with the cost?
After a violent crime, the Nevada Victims of Crime Program lists crime scene cleanup as an expense it may assist with. It doesn't apply to natural deaths.
Do I owe anything for phoning?
No. You pay only if you hire a cleanup company, and you pay that company.
About this service
Who am I speaking to when I call?
After a couple of opening questions, an independent cleanup company that takes work in the Las Vegas valley. How this service works has the details.
Which areas do you reach?
Las Vegas, North Las Vegas, Henderson and the nearby unincorporated towns, in most cases. The service area page has the list.
Do you take away needles?
Not as a service by itself. If needles turn up during a cleanup, tell the company so its workers can handle them safely.
Is the office open to visitors?
No. Everything is arranged by phone, and cleanup companies are not based at our office.
Las Vegas valley, any hour
A phone call is enough to get started
You don't need to have every answer first. Questions are welcome before the home is released, before the insurer has replied and before you have decided anything.
Talk it through with a cleanup company
Tell them what happened, what kind of home it is and whether police or the coroner have finished. They will say how they would go about it and what they charge for. Whether to hire them is up to you.
Call (725) 223-9153Someone picks up 24 hours a day, every day
Your conversation may be recorded. Why, and what is kept, is set out in the privacy policy and the disclosure.