The referral, explained
How this service works
We are a go-between. We don't own vans or employ cleaners. Our part is getting you to a company that does this work in your part of the valley, at whatever hour you phone.
What happens when you call
You dial
Day or night, a person picks up.
A few questions
What kind of situation it is and where the property is. You may be asked for your ZIP code so the right company can be found.
You speak with a cleanup company
From that point you are talking to an independent business that takes jobs in Clark County, not to us.
They assess and price
By phone at first, then usually in person. The price and the paperwork are theirs.
You decide
Hire them, think it over, or go elsewhere. Asking commits you to nothing.
How we are paid, and by whom
Not by you. Cleanup companies, or the network that links us to them, pay for the introduction when a caller turns out to need their kind of work. You are not charged for the introduction, and it is how this website pays its way.
It also means we have no say in the company's price, schedule or workmanship. Your agreement is with them. The referral disclosure puts this in formal terms.
Worth asking the company before you agree
- Is the business licensed in Nevada, and does it carry liability insurance?
- Who will be in my home, and are they your employees?
- What will be removed, and what will the room look like afterwards?
- Where does the waste go, and will I get paperwork for it?
- Is the price fixed, or can it change once work starts?
- Will you give me an itemized invoice an insurer can read?
Checking a company yourself
You are entitled to see proof of insurance and a business license before anyone starts. A company that hesitates over either is telling you something.
Cleanup is not construction, but putting back flooring or drywall is. If the same firm offers to do the repairs, look it up in the Nevada State Contractors Board's license search first.
What we can't do
- Send someone to a scene that police or the coroner still control.
- Promise when a company will arrive. Ask them; they know their own day.
- Tell you what an insurance policy covers, or deal with an insurer for you.
- Take needles or other sharps away as a stand-alone service.
- Help with a medical or mental health emergency. Call 911, or call or text 988.
Las Vegas valley, any hour
A phone call is enough to get started
You don't need to have every answer first. Questions are welcome before the home is released, before the insurer has replied and before you have decided anything.
Talk it through with a cleanup company
Tell them what happened, what kind of home it is and whether police or the coroner have finished. They will say how they would go about it and what they charge for. Whether to hire them is up to you.
Call (725) 223-9153Someone picks up 24 hours a day, every day
Your conversation may be recorded. Why, and what is kept, is set out in the privacy policy and the disclosure.