Spring Valley, unincorporated Clark County
Biohazard cleanup in Spring Valley
Spring Valley is one of the county's unincorporated towns on the west side. It has an advisory board but no city government of its own, so the county and Metro are who you deal with.
Someone picks up 24 hours a day, every day

City or county? A quick way to tell
The city limit wanders through the west side, and neighbors a block apart can be on different sides of it. ZIP codes 89117 and 89146 are both split between the City of Las Vegas and Spring Valley.
For a cleanup it makes no difference. Metro polices both sides, one county coroner serves both, and cleanup companies work on both. Where it matters is afterwards, if a permit or a code enforcement notice is involved: on the county side that is the Public Response Office at (702) 455-4191.
From the police leaving to the company arriving
Ask Metro what is released
The whole house, or everything except one room. Get the event number.
Close it off
Shut the door of the room. Put a towel along the bottom if odor is escaping, and keep pets elsewhere.
Leave the thermostat alone
Cooling on, windows shut. Don't set fans blowing out of the room.
Phone
Describe the room, the floor covering and how long it has been. Ask when someone could look at it.
Meet them, or send someone
A walk-through takes a short while. You don't have to go into the room yourself.
Carpet over concrete
In a ground-floor room where carpet lies over a concrete slab, people often assume the concrete stopped everything. Bare concrete is porous. Fluid that reached it leaves a stain and an odor that come back through new flooring if the slab isn't treated.
Ask the company whether the slab needs cleaning and sealing after the carpet and pad come up, and have them show you the area before it is covered again.

If a crime was involved
Nevada's victim program may help with the cost of crime scene cleanup, wherever in the state the crime took place. The conditions and the application are on voc.nv.gov, and our page on crime scene cleanup sets out the deadlines.
Spring Valley
A phone call is enough to get started
You don't need to have every answer first. Questions are welcome before the home is released, before the insurer has replied and before you have decided anything.
Talk it through with a cleanup company
Tell them what happened, what kind of home it is and whether police or the coroner have finished. They will say how they would go about it and what they charge for. Whether to hire them is up to you.
Call (725) 223-9153Someone picks up 24 hours a day, every day
Your conversation may be recorded. Why, and what is kept, is set out in the privacy policy and the disclosure.